Shipping & Returns
As a general rule, packages are sent within 48 hours of receipt of payment, via CORREOS with tracking number. Whichever way of shipping you choose, we will provide you with a link so you can follow your order online.
Shipping costs include handling and packaging costs, as well as postal charges. The handling costs have a fixed price, while the transport costs can vary according to the total weight of the package. We recommend that you group all your items in the same order. We can not combine two different orders, and shipping charges will apply for each individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.
Your items will be shipped well protected.
We accept returns only by default, break or inconsistency with the description of the product, within 7 calendar days after receipt of the products by you. Items must be returned without any signs of tampering, under the same packaging conditions and by certified delivery with tracking number. Return costs are on your own. Once the item has been received and your status verified, we will reimburse you for the cost. Initial shipping costs WILL NOT BE REIMBURSED.